This Privacy Policy describes how LA Pest Pros ("LA Pest Pros", "we", "us", or "our") collects, uses, and shares information about you when you use our website at https://lapestpros.com (the "Site") and when you contact us for pest control services.
Information We Collect
We collect information you provide directly to us, including:
- Name, phone number, and email address submitted via our contact or estimate request forms
- Service address and description of your pest issue
- Any other information you choose to provide when contacting us
We also automatically collect certain information when you visit our Site, including IP address, browser type, pages visited, time and date of your visit, and referring URL. This is collected via cookies and third-party analytics services (Google Analytics).
How We Use Your Information
We use the information we collect to:
- Respond to your pest control inquiry and schedule service
- Provide you with quotes, service confirmations, and follow-up communications
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to third parties. We do not share your information with other companies for their marketing purposes.
Cookies
Our Site uses cookies for analytics (Google Analytics) and to remember your preferences. You can disable cookies in your browser settings; however, some features of the Site may not function properly without them. By using our Site, you consent to our use of cookies as described in this policy.
Data Retention
We retain your contact information for as long as necessary to provide services to you and as required by applicable law. You may request deletion of your personal data by contacting us at the email address below.
Your California Privacy Rights
California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at the email address below.
Third-Party Services
Our Site uses Google Analytics to understand how visitors use the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. Google's ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
Security
We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot ensure absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the new policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: [email protected]